F A Q

Turning Your Questions into Answers!
Moeller Japan FAQ

We have compiled answers to the questions most frequently asked by customers regarding Moeller Japan’s business, products, and services. We hope this helps resolve questions for those considering implementing our solutions or anyone interested in our initiatives.

The information is organized by category, so please browse to find what you’re looking for. If you have further questions that are not answered here, please feel free to contact us.

[Company Overview & Corporate Philosophy]

A: Moeller Japan is a technology solutions provider and subsidiary of Möller GmbH, based in Germany, a leader in environmental technology. Across four key areas—livestock environment control, solar power (PV) systems, electrical installations, and biogas plants—we offer innovative products and solutions optimized for the Japanese market, designed to simultaneously reduce environmental impact and enhance our customers’ economic performance.

A: Established in Germany in 1983, Möller GmbH is one of Europe’s leading companies, particularly in the field of modern livestock climate control systems. The company also boasts significant technical expertise and a proven track record extending beyond the agricultural sector into renewable energy, industrial automation, and electrical installations.

A: Guided by our core pillars of Innovative Technology, Customer Centricity, and Social Contribution, we aim to contribute to a sustainable society through our business activities. We prioritize solving customer challenges, continuously incorporating new technologies as we pursue a better future for all.

A:Our key strengths are the following four points:

  1. [Fusion of German Quality and Japanese Service]: The integration of world-class technical expertise with a customer-centric Japanese support system.

  2. [Innovativeness in Environmental Technology]: Our future-focused capability to provide advanced solutions that resolve environmental challenges.

  3. [Customer Centricity]: A partnership approach that prioritizes customer success and tackles challenges collaboratively.

  4. [Peace of Mind with 24-Hour Support]: A reliable emergency service framework ensuring prompt responses even during unforeseen events.

A: This represents our fundamental philosophy: that consideration for the environment (‘Kind to the Earth’) also leads to economic benefits for our customers (‘Directly Linked to Profits’). It embodies our commitment to achieving both environmental contribution and business growth through initiatives such as cost reduction via energy saving and renewable energy adoption, increased production efficiency, and new value creation by transforming waste into resources.

[About Agri-Climate (Livestock Environment Control System)]

A: It is an integrated system that intelligently creates the ‘ideal livestock housing environment’ necessary to unlock the full potential of your animals. By optimally controlling functions like ventilation, cooling, heating, and air purification, it achieves enhanced livestock health, increased productivity, and reduced environmental impact, thereby supporting sustainable, future-focused livestock farming.

A:You can expect the following benefits:

  1. Improved Productivity: (e.g., healthier animal growth, better feed conversion ratio)
  2. Enhanced Animal Welfare: (e.g., reduced stress, lower disease risks)
  3. Reduced Environmental Impact: (e.g., reduction in odors and harmful gases, energy savings)
  4. Improved Working Environment.

Ultimately, these benefits lead to enhanced profitability and sustainable business operations.

A: BACTUS is a groundbreaking biological exhaust air purification system that uses the natural power of microorganisms—entirely without chemicals—to decompose and remove ammonia, odors, and dust emitted from livestock facilities. This eco-friendly system also helps lower running costs, ensures consideration for the surrounding environment, and creates a cleaner working atmosphere.

A: The app allows you to monitor and control your barn’s environment (temperature, humidity, etc.) in real-time, anytime, anywhere, directly from your smartphone or tablet. It also includes notification features for setting changes and error alerts, significantly reducing daily management tasks and providing greater peace of mind.

[About Solar Power Systems]

A: Having recognized the potential of renewable energy early on, we have accumulated a wealth of experience and know-how through nearly 20 years of supporting solar power system installations.

A: We custom-design, install, and maintain optimal systems tailored to your specific installation site, electricity usage patterns, and budget, covering a wide range of applications including corporate factories, warehouses, offices, commercial facilities, and private residences.

A: Yes, that’s possible. Storing solar-generated electricity in batteries allows you to use power at night, during inclement weather, and even during power outages, significantly contributing to greater energy self-sufficiency, lower electricity bills, and enhanced Business Continuity Planning (BCP).

A: We select panels excelling in power generation efficiency, durability, and reliability. Based on your requirements, we propose products from the optimal manufacturer, including options like ‘Q CELLS,’ which is highly regarded for its German quality standards.

A: Key benefits include:
1. Significant reduction in electricity costs.
2. Environmental contribution through zero CO2 emissions (supporting decarbonized operations).
3. Securing emergency power during disasters (enhancing BCP).
4. Effective utilization of idle spaces (such as rooftops and land).

[About Electrical Installations]

A: We handle a wide range of electrical installation services (design, installation, maintenance) for all building types, from residential new builds and renovations to commercial facilities (offices, stores, etc.) and large-scale factories or plants.

A: Yes, absolutely. We analyze your facility’s energy consumption patterns and propose effective, customized energy-saving plans. These may include LED conversion, upgrading to high-efficiency equipment, energy optimization via BEMS (Building Energy Management System) implementation, and more.

A: Yes. In addition to periodic inspection and maintenance services designed to ensure stable operation and extend equipment lifespan, we also provide an emergency service with a swift 24/7/365 response for any unforeseen electrical issues, so you can have complete peace of mind.

[About Neu Kraft Biogas Plants]

A: A subsidiary of Moeller Japan, Neu Kraft Inc. specializes in biogas plants. We design, install, and provide technical support for facilities that convert organic waste (biomass)—such as livestock manure, raw garbage, and food residues—into renewable energy (biogas) and organic fertilizer using methane fermentation technology.

A:There are wide-ranging benefits, including:
1. Reduced waste treatment costs and proper waste management.
2. Generation of renewable energy (electricity, heat, fuel) without increasing CO2 emissions.
3. Local production and consumption of energy.
4. Reduced environmental impact, such as odor control and water pollution prevention.
5. Local economic revitalization.
6. Production of high-quality organic fertilizer (supporting circular agriculture).

A: Yes. After purification into biomethane, it can be injected into the city gas grid or used as vehicle fuel (CNG/LBM). Furthermore, its potential use as a feedstock for hydrogen production is anticipated in the future.

A: Thank you. We have various case studies available, covering installations for food processing plants, the agricultural sector, community partnerships, and more. For further details, please contact us directly.

[About Installation, Contracts, and Support]

A: The timeframe varies depending on the system type, scale, and specific customer circumstances. However, the general process typically involves: Consultation & Site Survey → Simulation & Quotation → Contract & Application Processing → Installation & Commissioning. Please feel free to contact us initially for a consultation.

A: Yes, the initial consultation, site survey, and basic estimate are provided free of charge. This allows you to explore your options with peace of mind.

A: Yes, we believe that ‘our real relationship with you truly begins after installation.’ Therefore, we provide robust, long-term support—including periodic maintenance for stable operation, advice on system usage, and 24/7/365 emergency response services—to ensure your ongoing peace of mind.

A: Please feel free to contact us either by phone at 090-1410-3976 (Weekdays, 9:00 AM – 5:00 PM JST) or via the ‘Contact Form’ on our website.

[Other]

A: Yes, we have detailed materials available for our various products and services. You can request the specific documents you need either via the ‘Contact Form’ on our website or by calling us.

A: We will provide information on our exhibition schedule as soon as it is confirmed.

A: We manage personal information collected from our customers strictly and appropriately, in accordance with our company’s ‘Privacy Policy’.

Have your questions been answered?

If you have any further questions beyond those covered above, our expert staff will be happy to answer them courteously. Please feel free to contact us—consider it the first step towards solving your challenges.

For consultations, quotations, or other inquiries, please feel free to contact us by phone or email.

Moeller Japan Co., Ltd.

090-1410-3976

Reception Hours: Monday – Friday, 9:00 AM – 5:00 PM

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